This is a type of support that we extend to customers / clients who maintain some sort of data in electronic form and some may even have business automation software in place and would like our software to integrate to it.

 

Services such as data conversion from an older database format, or from a excel sheet, comma separated value file, etc. Data entry of records for customers new to technology, infrastructure setup, data recovery from databases that have crashed, etc are some of the services that come under this section.

 

A customer usually gets in touch with us for such a kind of service when a new installation is to be made or through the call center. After the situation is analyzed, the decision for an onsite or online support is made.